TERMS AND CONDITIONS
Terms & Conditions
Last Updated: March 20, 2025
Welcome to Rosebud Global (rosebudglobal.com). These Terms & Conditions (“Terms”) govern your use of our website and the purchase of products and services from Rosebud Global (“we,” “us,” or “our”). By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. General Information
Rosebud Global is an e-commerce platform based in Nigeria, offering physical goods and procurement services. These Terms are governed by the laws of the Federal Republic of Nigeria.
2. Eligibility
Our services are available to individuals aged 14 and above. By using our website, you represent that you meet this age requirement. If you are under 18, you must have parental or guardian consent to make purchases.
3. Account Creation
To purchase products or services, you must create an account with us by providing your name, email address, and a password. You are responsible for:
- Keeping your account details accurate and up-to-date.
- Maintaining the confidentiality of your password.
- All activities conducted through your account.
We reserve the right to suspend or terminate accounts that violate these Terms.
4. Products and Services
We offer physical goods and procurement services. While we strive to ensure product descriptions and availability are accurate, we do not guarantee that all details (e.g., colors, sizes, stock) are error-free. Prices are subject to change without notice.
5. Orders and Payment
- Payment Methods: We accept bank transfers, PayPal, and credit cards. All payments must be made in full at checkout unless otherwise stated.
- Order Confirmation: An order is only confirmed once payment is successfully processed. We reserve the right to refuse or cancel any order at our discretion (e.g., due to stock issues or suspected fraud).
- Currency: Prices are displayed in [insert currency, e.g., Nigerian Naira (NGN) or USD]; please specify your preference if not yet decided.
- Taxes: Customers are responsible for any applicable taxes, duties, or customs fees based on their location.
6. Shipping and Delivery
- We ship worldwide. Shipping fees are calculated at checkout and paid by the customer.
- Delivery times vary by location and are estimates only. We are not liable for delays caused by shipping carriers, customs, or unforeseen events (e.g., natural disasters).
- Risk of loss transfers to you upon delivery. Please inspect goods upon receipt and report issues within [insert time, e.g., 7 days].
7. Cancellation Policy
- Customer Cancellations: You may cancel an order before it is shipped by contacting us at [insert contact email]. Once shipped, cancellations are not permitted. Refunds, if applicable, will be processed within [insert time, e.g., 14 days] minus shipping fees.
- Our Cancellations: We may cancel orders due to unavailability, payment issues, or other reasons, with a full refund issued.
8. Returns and Warranties
- Returns: Faulty or damaged goods may be returned within [insert time, e.g., 14 days] of receipt for a refund or replacement, provided you notify us at [insert contact email]. Return shipping costs are your responsibility unless the item was defective.
- Warranties: Certain products may come with a manufacturer’s warranty, details of which will be provided at purchase. We do not offer additional warranties beyond what is legally required or provided by the manufacturer.
9. User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Attempt to hack, disrupt, or misuse our services.
- Resell purchased goods without our written consent (if applicable).
10. Intellectual Property
All content on rosebudglobal.com (e.g., logos, images, text) is owned by Rosebud Global or its licensors. You may not reproduce or distribute it without permission.
11. Privacy
We collect and process your personal data (name, email, etc.) as outlined in our Privacy Policy [link to your Privacy Policy]. By using our site, you consent to such processing in accordance with the Nigeria Data Protection Regulation (NDPR).
12. Limitation of Liability
To the fullest extent permitted by law, Rosebud Global is not liable for:
- Indirect, incidental, or consequential damages (e.g., lost profits).
- Issues arising from third-party services (e.g., payment processors, shipping carriers).
Our total liability for any claim shall not exceed the amount you paid for the product/service in question.
13. Dispute Resolution
- Any disputes arising from these Terms will be governed by the laws of Nigeria.
- Disputes shall first be addressed through good-faith negotiation. If unresolved, they will be subject to the exclusive jurisdiction of courts in [insert city, e.g., Lagos], Nigeria.
14. Changes to Terms
We may update these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the site after changes constitutes acceptance.
